TERMS OF USE
Customer Success
Last Update 25 ngày trước
1. Pricing and Subscription Structure
Our pricing structure may change over time. Any additional services, including but not limited to custom templates, feature requests, or major revisions, will be subject to the pricing structure in effect at the time of the request, regardless of the customer’s original subscription date.
2. Custom Template Requests and Revisions
We strive to accommodate customer requests while ensuring a fair balance between included services and additional costs. Custom template requests fall under the following categories:
Minor Revisions:
Changes to labels, text, or color palette.
Minor revisions must be requested within 1 month of the initial purchase. After this period, any requested changes will be considered a major revision and subject to additional charges. This ensures that customers carefully plan their requests upfront rather than making continuous changes over time.
Major Revisions (Require an Additional Purchase):
Any changes that require coding or a developer.
Full design overhaul, including logo, background images changes.
Adding a new column or referencing a new field/metafield.
Structural changes to the layout, such as adding/removing columns or repositioning elements (e.g., moving an image column to a different position).
Please note: Custom changes take up time, testing, and effort, just like any other creative work. We appreciate your understanding that all revisions require careful consideration and development to maintain quality and functionality.
3. Respectful Conduct and Service Termination
We value respectful and professional interactions. Any form of disrespectful, abusive, or inappropriate behavior toward our team will not be tolerated. We reserve the right to terminate any subscription or service without refund if a customer engages in such conduct.
4. Policy Updates
We reserve the right to modify these terms at any time. Customers will be notified of significant changes.
By using our app, you acknowledge and agree to these Terms of Use.